Tenants

Everything you need, in one portal

Pay rent, report maintenance, and reach a real person any hour of the day.

Craftsman-style rental home with warm wood trim and a red front door at duskBright modern rental kitchen with a large quartz island and stainless appliancesWhite brick rental home with an arched entry and landscaped front walkNewly built single-story home with stone accents and a three-car garage

Pay rent online

One-time payments or autopay from the resident portal — no checks, no drive.

Open portal

Request maintenance

Submit a request with photos and track it from received to resolved.

Submit a request

Lease documents

Your signed lease, addenda, and notices stay available in your portal.

View documents

Emergency? If a problem is causing damage or affecting your safety, dial (833) 552-9046 to reach our 24/7 maintenance team instead of submitting a portal request.

Video guides

How to use your portal

How to pay rent on your portal

Watch on YouTube

How to set up Auto Pay on your portal

Watch on YouTube

Utilities

Contact your utility provider

For Xcel Energy, call(800) 895-4999For Colorado Natural Gas, call(800) 720-8193

Gas leak? Do not call your property manager or your utility provider — call 911.

Denver skyline with the snow-capped Front Range behind it

Your portal, your way

Get access to your portal anytime, anywhere. Pay rent, submit maintenance requests, and view your current account settings…all from the palm of your hand.

Download the online portal app

Resources

Resident questions

Still stuck? Send us a note and we'll get back during Colorado business hours.

Contact us
When is rent due?
Rent is due on the 1st of each month. Set up autopay in the portal so a busy week never turns into a late fee.
What counts as an emergency?
No heat, flooding or active water damage, gas smell, sewage backup, or anything affecting safety. Call the 24-hour line for those — do not submit a portal ticket and wait.
How do I apply for a home?
Every vacancy has an Apply now link. Applications are online, and every adult 18 or older applies separately.
What do I do about frozen pipes?
Open cabinet doors under sinks, keep a trickle of water running, and call us. Never thaw a pipe with an open flame.
How do I give notice?
Written notice through the portal, per the timeline in your lease. We'll schedule a pre-move-out walkthrough so there are no deposit surprises.